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Help and troubleshooting

Find answers about file formats, common issues, privacy behavior, and the best way to check a result before you trust it.

If a file does not behave the way you expected, start here before assuming the tool or the file is broken.

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Search by file type, tool name, or issue.

View Metadata

Open a file and check its metadata, file details, and sensitive fields in one place. File types: JPEG, PNG, WebP, TIFF, HEIC, HEIF, AVIF, GIF, BMP, ICO, and SVG images, PDF documents, DOCX, XLSX, PPTX, ODT, ODS, ODP documents, MP4, MOV, M4A, WebM, MKV, OGG, and OGV media, MP3, WAV, OGG, Opus, and FLAC audio, EPUB ebooks, General files with basic fallback info

Metadata Remover

Remove metadata from images and PDF document-info fields, then download a cleaned copy. File types: JPEG images with full or selected EXIF cleanup, PNG images with text metadata and metadata-chunk cleanup, PDF document-info cleanup, WebP, GIF, AVIF, HEIC, HEIF, and BMP images with full image cleanup

Edit Metadata

Edit or delete JPEG, PNG, and PDF metadata fields online. File types: JPEG images, PNG text metadata, PDF document information, Other file types for inspection

PDF Parser

Check PDF properties, page count, timestamps, and producer fields. File types: PDF documents

Extract Video Streams

Inspect video file details, playback metadata, and the stream information that can be read clearly online. File types: MP4, MOV, WebM, MKV, OGG, and OGV video, Common browser-playable media files

PDF Asset Remover

Check whether a PDF looks text-based or image-heavy before planning cleanup. File types: PDF documents

Compare Images

Compare two images side by side and see what changed in the file details and metadata. File types: JPEG, PNG, WebP, TIFF, AVIF, HEIC, HEIF, GIF, BMP, ICO, and SVG images

Compare Videos Online

Compare two videos by file size, dimensions, duration, and other visible media details. File types: MP4, MOV, WebM, MKV, OGG, and OGV video

Compare PDFs

Compare two PDFs by page count, document properties, and text-related signals. File types: PDF documents

EXIF Viewer

Read EXIF photo metadata such as camera details, timestamps, and GPS fields. File types: JPEG, TIFF, WebP, HEIC, HEIF, and AVIF images

Image DPI Checker

Check image dimensions and print-related resolution fields such as DPI. File types: JPEG, PNG, TIFF, WebP, AVIF, HEIC, HEIF, GIF, BMP, ICO, and SVG images

Photo GPS Checker

Check whether a photo still contains GPS coordinates or other location metadata. File types: JPEG, TIFF, HEIC, HEIF, AVIF, and WebP images with readable GPS metadata

MIME Type Checker

Check the MIME type reported for a file and compare it with the extension and file header. File types: Most common file types

File Signature Checker

Inspect the first bytes of a file and match them against common file signatures. File types: Common images, PDFs, ZIP packages, Office containers, MP3, WAV, FLAC, OGG, MP4/MOV, WebM/Matroska, AVIF, HEIC/HEIF, BMP, ICO, TIFF, and SVG/XML headers

Document Metadata Viewer

Inspect document properties for PDFs, Office files, and OpenDocument files. File types: PDF documents, DOCX, XLSX, PPTX files, ODT, ODS, ODP files, Legacy DOC, XLS, PPT with basic identification

Video Metadata Viewer

Inspect video file details such as dimensions, duration, and format clues. File types: MP4, MOV, WebM, MKV, OGG, and OGV video

Audio Metadata Viewer

Inspect audio file details such as duration, tags, size, and format clues. File types: MP3, WAV, M4A, OGG, Opus, FLAC, and other browser-playable audio

Ebook Metadata Viewer

Inspect ebook file details and EPUB metadata such as title, creator, language, and package info. File types: EPUB files, Other ebook files with basic fallback inspection

Supported file types

Images and PDFs are the strongest fit today. Video, audio, ebooks, and some office-style documents still give useful results, but some fields may be missing.

How file handling works

When a format works well in the browser, FileMetaHub keeps the work on your device. If a tool cannot do the full job, it should say so clearly.

Large or unreadable files

If a file is damaged, locked, or difficult to read, FileMetaHub should show a clear note instead of pretending everything worked.

Verify the result

After removal or editing, open the exported file again in View Metadata or a comparison tool to confirm the result.

When a result looks incomplete

Sometimes a file result might look like it's missing fields, but the file itself is still perfectly valid. This usually happens when a format doesn't share all its details with the browser, or if the metadata was removed before you got the file.

Check the 'File Details' first, then browse the metadata and sensitive tabs. If you're looking for a specific field that isn't there, you can try comparing it with another version of the file or using one of our more specialized tools.

The easiest way to verify a cleanup

The best way to check your work is to open the new file in 'View Metadata' right after you download it. This gives you a fresh look at exactly what's inside the new version instead of relying on the old results.

For extra certainty, try a side-by-side comparison. It's the fastest way to confirm that sensitive fields like GPS coordinates, author names, or software tags were actually removed or changed the way you wanted.

What happens in your browser

We've built FileMetaHub to keep your files on your device whenever possible. Most common checks and edits happen directly in your browser, so your file content isn't sent to a separate server for processing.

If you move a file between tools on this site, we might keep a temporary local copy in your browser's memory so you don't have to upload it twice. This local handoff is automatic and expires quickly.

Common issues

Is FileMetaHub free to use?

Yes. The public tools are free to use. You do not need an account to open them.

Does FileMetaHub upload or store my files?

For the formats that work well here, the tool does the job in your browser. If a file needs a lighter result or a different step, the page should say that clearly.

What is file metadata?

File metadata is the extra information stored with a file. It can include details like file type, size, author, software, timestamps, camera information, or GPS coordinates.

Which file types work best on FileMetaHub?

Images and PDFs are the best fit right now. Video, audio, ebooks, and some document formats can still be checked, but the amount of detail depends on the file.

How do I remove location data from a photo?

Open Photo GPS Checker or Metadata Remover, confirm that the image contains location data, create a cleaned copy, then open the new file again to make sure the GPS fields are gone.

How can I check whether metadata was removed?

Open the cleaned file again in View Metadata or compare it with the original. That is the easiest way to confirm that the fields you cared about are no longer there.

Can I compare two files online?

Yes. FileMetaHub includes comparison tools for images, videos, and PDFs so you can review file details and metadata side by side.

What is the difference between a MIME type and a file signature?

A MIME type is the format label reported for a file. A file signature is the byte pattern at the start of the file. Looking at both gives you a better idea of what the file really is.

Why does my file show limited or partial metadata?

Some file types do not expose every field in the browser. When that happens, FileMetaHub should show what it found and what it could not read instead of guessing.

Why is the cleaned image a different file size?

Removing metadata creates a new copy of the image. That can change compression, file size, or both.

How can I check that metadata was really removed?

Open the cleaned file again in View Metadata or compare it with the original file. That is the easiest way to confirm that the fields you cared about are gone.

Why does a file open in one tool but not another?

Each tool is focused on a different job. A file may be readable for basic inspection but not for editing, cleanup, or deep parsing.

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